Effective Date:

May 1st 2025

Renewing Hope Solutions

is committed to protecting the privacy and security of our visitors, applicants, and residents. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Contact Information (e.g., name, phone number, email address)Application Details (e.g., date of birth, employment information, rental history)Financial Information (e.g., income, payment details, or proof of eligibility)Usage Data (e.g., IP address, browser type, pages visited)

We collect this information directly from you when you fill out forms, submit applications, or communicate with us.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide customer support, Evaluate housing applications and determine eligibility, Manage and maintain tenant records, Improve our website and services, Communicate with you about our offerings or important updates

We do not sell, trade, or rent your personal information to third parties.

3. How We Share Your Information

We may share your information with:

Service providers who help us operate our business (e.g., IT support, payment processors)Government or legal authorities if required by law or court order Partner agencies for the purpose of providing additional support services (only with your consent)

Any third-party service providers we use are required to protect your information in compliance with this Privacy Policy.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you, Request correction of inaccurate or outdated information, Request deletion of your information (subject to applicable law)Withdraw consent for certain uses of your data

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking

We may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings, but doing so may affect your use of some features on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your agreement to the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Renewing Hope Solutions

Sacramento, Sacramento California 95816

[email protected]

(916) 244-2360